Terms and Conditions

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The user is not permitted to make any illegal usages of the website that are prohibited. In case if it is found to do so the usage can be prohibited. Any action causing damage to website features and in its reputation is strictly prohibited and the user may not able to access the website in near future. No one is allowed for unauthorized usage of the website or user account or computer network, or system with an intention of hacking password or any other reason.

For Website Designing & Development

Introduction

Welcome to Webtors Solution & Services (“we,” “us,” or “our”). By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read the following carefully. If you do not agree to these terms and conditions, please do not use our services.

Scope of Services

Our services encompass website designing and development. This includes, but is not limited to, creating, modifying, and maintaining websites as per the client’s specifications.

Client Responsibilities

Clients are responsible for providing clear and accurate requirements for their projects. Any delays caused by inadequate information or changes in project scope may result in adjustments to the project timeline and additional charges.

Project Approval and Revisions

Upon the completion of a project milestone, clients are entitled to review and request revisions. A reasonable number of revisions are included in the project scope. Excessive revisions may incur additional charges.

Payment Terms

Payment terms will be outlined in the project proposal. Typically, a percentage of the total project cost is required as an upfront payment. The remaining balance is due upon project completion.

Payment Default

In the event that the client fails to make the full payment as per the agreed-upon terms upon the completion of the project, the following actions will be taken:

  • A late fee of [Specify Percentage]% will be applied to the outstanding balance for each [Specify Time Period] overdue.

  • Webtors Solution & Services retains the right to suspend the client’s website and withhold any deliverables, including but not limited to website files, until full payment is received.

  • If the outstanding balance remains unpaid for [Specify Additional Time Period], Webtors Solution & Services reserves the right to pursue legal action to recover the owed amount, and the client shall be responsible for any associated legal fees and court costs.

We understand that unforeseen circumstances may arise, and we encourage clients facing financial difficulties to communicate promptly to discuss potential alternative payment arrangements.

Intellectual Property

Upon full payment, the client owns the intellectual property rights to the developed website. We retain the right to showcase the project in our portfolio.

Confidentiality

We respect the confidentiality of our clients’ information and project details. Non-disclosure agreements can be arranged upon request.

Project Timeline and Delays

Webtors Solution & Services is committed to delivering projects within the agreed-upon timeline. However, in the event that unforeseen circumstances or internal issues cause a delay from our side, the following steps will be taken:

  • Webtors Solution & Services will promptly notify the client of the delay, providing an explanation for the extension of the project timeline.

  • We will make reasonable efforts to minimize the impact of the delay on the overall project schedule.

  • If the delay is significant and affects project milestones, we will discuss and agree upon revised timelines with the client.

  • In the event that the delay is due to factors beyond our control, such as acts of nature or third-party service disruptions, client append changes scope of work, Webtors Solution & Services will not be held liable for the resulting delays.

We value transparency and open communication. If the client has concerns or questions regarding project timelines, we encourage them to reach out to our team promptly for clarification and resolution.

Hosting and Domain

Clients are responsible for their website’s hosting and domain registration. We can offer recommendations and assistance, but the ultimate responsibility lies with the client.

Termination of Services

Either party may terminate the services with a written notice if the other party breaches any material obligation provided hereunder. In the event of termination, the client is responsible for the agreed-upon payment for services rendered up to the termination date.

Acknowledgment on Client’s Website

Upon completion of the website designing and development by Webtors Solution & Services, the client agrees to include a discrete and unobtrusive acknowledgment on the website. This acknowledgment will typically be in the form of a small text or image credit placed in the footer of the website. The credit shall read: “Website Designed and Developed by Webtors Solution & Services” with a hyperlink to our website www.webtors.com.

This acknowledgment serves to credit our work and allows us to showcase our portfolio. If the client has concerns about the placement or style of the acknowledgment, we encourage open communication to find a mutually agreeable solution.

Note: The exact wording and placement of the acknowledgment can be adjusted based on your preferences and agreements with the client. It’s essential to discuss this aspect with the client and ensure their comfort with the acknowledgment terms.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Clients will be notified of any changes, and continued use of our services constitutes acceptance of these changes.

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

If you have any questions or concerns, please contact us at [email protected]

For Domain & Hosting

Website Backup Policy

At the finalizing of website we will provided full back up of your static website and dynamic website back up data is in web hosting. It is your duty to download and store the backup file to avoid the data lose in any case. Although regular back-ups will be performed, Webtors will not be held responsible for any loss of data. It is up to the hosting account to ensure you maintain a local copy of your web data for your own back-up purposes.

Backup Policy

You can keep only one backup at a time in your individual account only for 3 days, we will delete your backup which is older than 3 days. It is your duty to download the backup file within 3 days to avoid the data lose.

Acceptable Use Policy

The Internet is a powerful information and entertainment tool, we would expect our customers to use the Internet with respect, courtesy, and responsibility, giving due regard to the rights of other Internet users.
Our acceptable use policy is actively and strictly enforced. Offending content or users are removed from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken.
Common sense is the best guide as to what is considered acceptable use, however the following are unacceptable uses.

Illegality

In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, or trafficking in obscene material.

Undesirable Content

Certain types of content are not permitted on our network. We do not host pornographic content of any description. We reserve the right to determine what constitutes pornographic content and what does not (see adult sites below). Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software downloads may only be hosted if you are the writer and copyright owner of the software, all other software including freeware, shareware and trial software is forbidden. The sale of resalable eBooks is ok.

Bulk Email

The use of our network to send bulk email whether opt-in or otherwise, and the use of bulk email to promote a site on our network is strictly forbidden. As a guideline, we consider sending over 150 emails at once as bulk email.

Spamming

Spamming (sending unsolicited email or posting messages to irrelevant UsetNet newsgroups that do not explicitly allow advertising, with references to a site hosted on our servers) is strictly prohibited.

Misuse Of Resources

Including but not limited to employing applications which consume excessive CPU time, memory or storage space. Chat/IRC, web proxy and mailing list scripts are not allowed on our network under any circumstances. Streaming media, audio, video and shout cast can be a drain on web server resources and as such is not allowed. CGI based message forums which use flat file databases are often found to use excessive system resources, to avoid disappointment please use a PHP message forum. The use of web cam applications which maintain a constant FTP connection uploading an image at regular intervals is forbidden.
Shared and reseller hosting customers are not permitted to provide a free web site hosting service such as image hosting, file hosting, mp3 hosting and any similar hosting service. Reseller customers are permitted to provide a charge for service web hosting service but are not permitted to provide any free web hosting service or similar service.
Password Protected Directories: Shared and reseller hosting customers are not permitted to provide a free web site hosting service such as image hosting, file hosting, mp3 hosting and any similar hosting service. Reseller customers are permitted to provide a charge for service web hosting service but are not permitted to provide any free web hosting service or similar service.
Using password protected directories to conduct illegal activities is strictly prohibited. Sites that use password protected directories where their use is not clear are subject to suspension while we investigate the legality of the hidden content.
If you are unsure about content you intend to place on our network, please check with us before you do. We reserve the right to determine what constitutes acceptable use.

Adult Sites

Adult commercial sites are permitted including: lingerie sales, adult toy e-commerce sites, Viagra sales, adult health and sexuality, and similar is not allow on hosting and we also not deal in adult sites.

Refund Policy

Advance and After finalizing your project / hosting / domain registration and other services fee is not refund at any cost.

Moving To Other Host

In case of moving to another host, the contract will be canceled between you and us, we are not liable of any activity (i.e Data loss) happened after the transfer. When you move to another host you should CANCEL contract with us and after that we are not bound to provide any support to you. If you are moving only hosting accounts to another host and want to keep your domains with us it is your duty to inform us about the domains, if you do not inform us we are not bound to keep your domains in our records, we CANCEL all services with the CANCELLATION of contract.

Domain Registration

We do not provide money back guarantee for all of our domain registration, if you have added funds into your domain or reseller account these are not refundable in any circumstances.

Penalties

If any illegal contents are found the account will be suspended immediately without any warning, and you will be penalize from Rs. 500 to Rs. 5000 depends on your package plan.

Billing and Payment

Please pay all payment before purchase or renewal any service. After payment your service active in max 24 to 48 hours, And clear all dues within 3 days otherwise your account suspended without any notification and you will be bound to pay Rs. 800/- per month as late payment surcharge.

Prices and Fees

Prices are subject to be changed anytime without any notification or with notification, we are not bound to keep our prices and fees same as the international currency rate varies from time to time.

Account Suspend & Termination

If you not clear any renewal charges or old dues payment of web hosting and any other related services, so your account or services will be suspended and may be terminate according to subject. And your all data will lost and Webtors will not responsible. If you continue the services so you should clear all remaining dues with plenty Rs. 12,500/- then your services will resume. Terminated services recovery according to subject if it possible so we will do it.